Transparency and Disclosure

Transparency & Disclosure

0% Commission Disclaimer: ALIGNED reserves the right to accept retail commission (which can range from 10%-25% of the premium depending on the product and insurers) from insurers in any or all of the following scenarios:

  1. Client/Insured prefers to pay commission rather than a fee.
  2. Insurer is unable or unwilling to quote 0% commission.
  3. Policy is written on a direct bill basis.

Regardless of whether we are compensated for our services on a commission or fee basis ALIGNED is committed to full transparency around what is earned on each placement.  Also, in order for us to maintain strong relationships with quality insurers we work with each to provide the type of business they desire. Most insurers ALIGNED does business with recognize our efforts through a contingent commission contract that is separate and distinct from retail commission. Payment of this contingent commission depends on a combination of growth, profitability (loss ratio), volume, retention and increased services that we provide on behalf of the insurer. It is based on our entire portfolio of business with that insurer and not on individual policies. Contingent Commission is never guaranteed.

ALIGNED is an independent, privately owned brokerage and no insurers have a portion of ownership in ALIGNED.

If you have any questions about our compensation or anything outlined above please contact us to discuss further.

Privacy Statement

ALIGNED Insurance Inc. respects your right to privacy and we are committed to protecting our client’s personal information.  Our privacy policy is based on the Personal Information Protection and Electronic Documents Act  (PIPEDA).  A copy of PIPEDA is available at  Rest assured, the information you share with us will be kept private and confidential.


ALIGNED Insurance Inc. is accountable for all personal information which we collect and/or is provided to us.  We understand it is our responsibility to ensure all staff are well trained and well informed of our legal responsibility surrounding security.

Identifying Purposes

ALIGNED Insurance Inc. collects personal information in the course of providing services to our clients. Examples include:

  1. establish your identification
  2. understand your needs and eligibility for products and services
  3. recommend products and services to meet your needs
  4. provide you with ongoing services
  5. establish and maintain communications
  6. respond to your inquiries
  7. enable us to acquire or renew your insurance policy
  8. allow our insurance company partners to accurately rate your policy
  9. allow our insurance company partners to investigate and settle your claims
  10. protect you and us from error or fraud
  11. comply with legal requirements


Limit Collection

ALIGNED Insurance Inc. limits its collection of personal information to that which is reasonably required.  We will not collect personal information which is not necessary to our business.

Limiting Use, Disclosure and Retention

We will use and disclose personal information only for the intended purpose for which the information was collected.  We keep personal information only for as long as necessary to satisfy it’s purpose or as required by law.


We will keep the personal information in our possession or control accurate, complete, current and relevant, based on the most recent information given by an individual. Within a reasonable time of being notified, ALIGNED Insurance Inc. will update member records to reflect changes in personal information.

Safeguarding Information

ALIGNED Insurance Inc. will protect personal information with safeguards appropriate to the sensitivity of the information.  We will protect personal information regardless of its format against unauthorized access, disclosure, copying, use or modification.


ALIGNED Insurance Inc. actively informs clients and employees of our privacy policy and practices for the management of personal information.  These policies are made readily available to employees and clients.

Individual Access

Upon request, ALIGNED Insurance Inc. will advise individuals of the existence, use and disclosure of their personal information. An individual reserves the right to request information be amended or corrected, and ALIGNED Insurance Inc. will respond to an access to information request as soon as possible but not extending 30 days of receiving the request.

Questions and/or Complaints Regarding Privacy

Individuals may challenge ALIGNED Insurance Inc. on their handling and practices of personal information and/or our compliance with privacy legislation. Complaints and inquiries should be directed to the Privacy Officer.

ALIGNED Insurance is proudly a licensed brokerage and as such we  wanted to share this Fact sheet about your registered insurance broker  from RIBO which is one  of our provincial regulatory bodies. 

If there are questions about either document or our brokerage licensing in general please let us know.

Privacy Officer: Andrew Clark

ALIGNED Insurance Inc.

11- 380 Jamieson Parkway.

Cambridge, Ontario 

N3C 4N4